Account Security & Password Policy

Effective Date: 01-01-2025

1. Purpose

The purpose of this Account Security & Password Policy is to establish guidelines for protecting user accounts hosted with mediabirdco.net. This policy outlines the standards for account access, password creation, and account monitoring to prevent unauthorized access and protect sensitive data.

2. Scope

This policy applies to all clients, users, administrators, and staff members who have access to web hosting services, portals, and systems managed by mediabirdco.net.

3. Password Requirements

All passwords must meet the following minimum security criteria:

• Minimum length of 8 characters
• Must include at least one uppercase letter, one lowercase letter, one number, and one special character
• Must not contain your username or easily guessable information
• Passwords should be changed every 90 days
• Two-factor authentication (2FA) is strongly recommended

4. Account Protection Guidelines

To help ensure the security of your account, users must:

• Keep passwords confidential and never share them with others
• Use a password manager for secure password storage
• Avoid accessing accounts from public or untrusted devices/networks
• Enable two-factor authentication where available
• Log out after using shared or public systems
• Review account activity regularly for suspicious behavior

5. Incident Reporting

Any suspected security breach or unauthorized access must be reported immediately to our support team via support@mediabirdco.net. Swift reporting ensures rapid response and mitigation of potential threats.

6. Company Responsibilities

mediabirdco.net is committed to:

• Implementing strong encryption standards for password storage
• Monitoring systems for suspicious login attempts
• Enforcing password policies at account creation and reset points
• Offering secure authentication mechanisms including 2FA

7. User Responsibilities

All users must:

• Adhere to this policy at all times
• Maintain strong, unique passwords for their hosting accounts
• Promptly update passwords upon suspected compromise
• Avoid using the same password across multiple services

8. Policy Violations

Failure to comply with this policy may result in:

• Temporary suspension of services
• Permanent termination of account in severe or repeated cases
• Restriction of certain privileges (e.g., control panel access)

9. Disclaimers

•  mediabirdco.net will not be held liable for damages resulting from weak passwords, user negligence, or unauthorized third-party access resulting from policy violations.
• This policy may be updated periodically to reflect new security standards and technologies. Users are responsible for reviewing this policy regularly.

10. Contact Information

For any queries regarding this policy or for support related to account security, please contact us at:

Email: support@mediabirdco.net
Website: mediabirdco.net