Data Protection & Security Policy

Effective Date: 01-01-2025

1. Purpose

This Data Protection & Security Policy outlines the principles, commitments, and practices of mediabirdco.net regarding the collection, processing, storage, and protection of client data. We are committed to maintaining the confidentiality, integrity, and availability of customer information across all our web hosting services.

2. Scope

This policy applies to all data hosted, processed, or transmitted through mediabirdco.net’s infrastructure, including but not limited to shared hosting, VPS, dedicated servers, cloud environments, databases, email services, and client portals.

3. Data Protection Principles

• Data is processed lawfully, fairly, and transparently.
• Data is collected for specific, explicit, and legitimate purposes.
• Only the minimum necessary data is collected and stored.
• Data is kept accurate and up to date.
• Data is retained only as long as necessary for service or legal requirements.
• Data is stored and transmitted securely using industry best practices.

4. Security Measures

To safeguard customer data, we implement robust security controls, including:

• SSL/TLS encryption for data in transit
• Firewalls, intrusion detection, and DDoS protection
• Role-based access control (RBAC) and authentication policies
• Regular vulnerability scans and security patches
• Secure data centers with physical access restrictions
• 24/7 system monitoring and logging

5. Data Access & Confidentiality

• Access to personal or sensitive data is restricted to authorized personnel only.
• Employees and contractors are required to sign confidentiality agreements.
• Customer credentials and passwords are encrypted and not accessible in plaintext.

6. Client Responsibilities

Clients are responsible for maintaining the security of their own applications, content, and user credentials. Responsibilities include:

• Using strong passwords and updating them regularly
• Keeping CMS, plugins, and third-party software up to date
• Monitoring their hosted environment for unauthorized activity
• Not sharing credentials with unauthorized parties

7. Data Breach Notification

In the event of a data breach that compromises personal or sensitive information, mediabirdco.net will:

• Investigate and contain the breach immediately
• Notify affected customers within 72 hours (where required by applicable law)
• Take remedial actions to prevent future occurrences

8. Compliance & Legal Requirements

Your Company Name complies with applicable data protection laws and regulations, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Other relevant regional and international standards

9. Disclaimers

While we employ industry-standard measures to protect your data, no system can be completely secure. Customers are advised to take additional precautions, such as maintaining local backups and using up-to-date antivirus and firewall software on their devices.

10. Changes to This Policy

We reserve the right to modify or update this policy at any time to reflect changes in legal, technical, or operational requirements. The most recent version will always be available on our website.

11. Contact Information

If you have any questions or concerns regarding this Data Protection & Security Policy, please contact us at:

Email: security@mediabirdco.net
Website: www.mediabirdco.net